Prophet5 Questions on Culture TransformationRecent world-altering shifts have led to a spotlight being put on organizational culture. As many look to build the cultural resilience…Aug 20, 2020Aug 20, 2020
ProphetEquipping Your Team for the Future Way of WorkingIt’s easy to know where you’re reading this blog: at home. In fact, you haven’t been to an office in many months now because the COVID-19…Aug 20, 2020Aug 20, 2020
ProphetAchieving the Next Level in DTCThere’s no arguing that these are dark times for many direct-to-consumer businesses, especially for some formerly high-flying digital…Aug 20, 2020Aug 20, 2020
ProphetEmbracing the DTC Business Model for B2B2CReframing a direct-to-consumer business model for a B2B/B2B2C enterprise will uncover customer growth and loyalty.Aug 17, 2020Aug 17, 2020
ProphetTaking Cues From Silicon Valley: How Healthcare Can Shift Toward Pervasive InnovationHealthcare will complete its transformation to consumer-centricity when the industry makes several shifts. These shifts were discovered in…Nov 27, 2018Nov 27, 2018
ProphetThe Beginnings of Consumer-Centric Healthcare Transformation: Charting the Course to A Holistic…In my post, Healthcare’s Progression from Preference to Participation: Meet the e-Consumers Demanding Transformation of Healthcare, I…Nov 5, 2018Nov 5, 2018
ProphetWinning Millennials is the Long-Game Strategy Healthcare Organizations NeedThe Kaiser Family Foundation recently reported that millennials are increasingly choosing not to have a primary care doctor. Of those aged…Oct 31, 2018Oct 31, 2018
ProphetShifting From Fragmented Care to Connected Ecosystems: The Early AdoptersIn a recent article, I described the consumers who are empowered, engaged, equipped and enabled and driving the transformation of…Oct 29, 2018Oct 29, 2018
ProphetPersonalizing Healthcare for the e-ConsumerTo become more consumer-centric, healthcare organizations need to think differently about consumers and smart ways to collect and use data.Oct 22, 2018Oct 22, 2018
Prophet3 Core Elements of Successful B2B Customer ExperiencesFor brands that are in the B2B market, customer experience is an increasingly important source of growth and relevance. It supports…Oct 1, 2018Oct 1, 2018