A little insight into a better looking, helpful and fully responsive experience

Joining or changing to a new service provider for your TV, broadband and/or phone line can sometimes be a pain. As a customer, you expect your new service provider to make this process as easy as possible.

As a service provider (or any company), the initial touch points with new customers are of crucial importance. The new customer needs to feel at home, happy and needs to be looking forward to continue this new relationship. …

Pieter-Jan Voskamp

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