Same day delivery, what’s so good about it? With all the competitive courier services out there, how does one courier company’s same day delivery services beat another company’s? Companies wish to optimise their businesses and same day delivery helps with just that — narrowing the lead time between order and delivery. Customers too, wish for their customer experience to be as quick and seamless as possible. This article will help you make informed choices about the different types of same day delivery and the different local courier services in Singapore.
From a company’s point of view, implementing same day delivery helps with optimising the business flow, narrowing lead time and hence boosting operational productivity. Just how does same day delivery work and how does it benefit the individual and the company?
A Click of a Button
Traditional deliveries require one to queue up at a post office, sign documents and pay for postal fees. However, with the advancement and increased sophistication of technology and operations, a mobile app or shipping website gets the delivery job done. With the click of a button, individuals and companies will be able to request for a same day delivery on the platform itself, without having to leave one’s home or office. That amounts to time saved on queuing at a post office, enabling more time to be channelled into more productive matters at the workplace. Pickupp is one example of a local courier service that offers 4-hour same day delivery services. The entire process is done through their dedicated mobile application, from creation of order to delivery, enabling individuals and companies to navigate through the platform seamlessly at the comfort of their homes and offices.
Dedicated Customer Service Team
Another feature that is crucial for same day delivery service is the dedicated customer service team behind the delivery company. The logistical coordination behind a successful delivery is not possible without the customer service team, ready to answer any queries from customers and businesses. For same day delivery, a dedicated customer service team helps to ensure that customers are able to contact or speak to the service team and receive timely assistance.
Business Needs
Research has shown that same day delivery can help businesses gain a competitive edge over 85% of other industry players (MarketingProfs). Research has also shown that companies that offer same day delivery capabilities could attain a significant increase in year-over-year sales and twice as much conversion (Shopify) in comparison with their counterparts that do not offer same day delivery services. This is all the more relevant for companies that have the need for same day courier service, like those that deal with perishable goods like flowers, fruits or food.
Consumers’ Choices
For consumers, same day delivery opens up a myriad of opportunities and makes online shopping more convenient and efficient. 30% of millennials consider an e-commerce business’ ability to deliver on the same day before purchasing with the online store (Econsultancy). Needless to say, same day delivery ranks high in importance for consumers choosing their courier service. What consumers are looking out for in express courier services include: professionalism from the delivery person and having the estimated guaranteed delivery date and time.
At Qourier, we offer same day delivery services. Our pool of 9000+ Qourier Heroes are ready to serve your business or individual delivery needs, anytime and anywhere. More than just a local courier service, reliability, assurance and peace of mind are our top qualities and promise to all our customers. All our Qourier Heroes are trained in handling parcels professionally and a stringent screening process ensures that Qourier Heroes are held accountable for the parcels from the moment they are picked up to delivery.
Have you made the switch? If you are a first-time user, we are offering you 10% off your first personal delivery*! All you have to do is download Qourier app here bit.ly/2zMAR59 and apply QOURIER10 as the promocode.
*This is valid for the first 20 redemptions monthly only. Qourier also provides parcel tracking to make your delivery experience as transparent as possible and fuss-free for you!
