Why people find it hard to forgive leaders who say ‘sorry’In every workplace people occasionally feel wronged after a conflict. An apology can help to restore trust and normalise working relations…Mar 28, 2017Mar 28, 2017
Brain scans reveal what makes a TV advert effectiveWhat is it about a TV advert that triggers people to find the product online? Scanning consumers’ brains has allowed Linda Couwenberg of…Mar 28, 2017Mar 28, 2017
How retailers can influence the walking speed of customersManaging the flow of customers can be a challenge for retailers. When customers rush through the store, they miss interesting products and…Mar 28, 2017Mar 28, 2017