The Benefits of Using an Agency Management System
Busy insurance agencies have a lot of information to keep track of and manage. The paperwork alone can be overwhelming with the need to store customer information, generate reports, invoice clients, track sales, manage policies, and more. With the help of an agency management system, agents can spend more time servicing customers and less time pushing paper around the office.
Centralizing all customer file through this type of software allows for easier access by all authorized users. This system prevents the loss of files as they are passed back and forth and eliminates any problems with duplicating the information. Agencies can back up all the files easily, which prevents any loss of data in the event of a computer network crash, fire, or some other disaster. Robust security ensures that sensitive client information does not fall into the wrong hands.
These systems provide a broad range of reports. Agents do not have to spend time collating information and filling out forms by hand. Managers have easy access to data about every customer, vendor, policy, product and producer presented in several consistent, user-friendly formats.
Flexible systems provide ways for users to configure fields, screens, and reports based on the company’s specific needs. Users can change, move, add, or delete fields without the need for coding experience or ability. They can design customized reports and define workflow, security, code values and more. Some programs provide help with marketing campaigns and analysis. Agents have the ability send out targeted emails to potential and existing customers based on specific criteria.
Any company with the need for more consistent workflow can benefit from a software system designed to manage its information. Users enjoy increased productivity, a higher level of accuracy, and reduced costs. Having a central place to organize data allows agents to focus on the goal of increasing profits.
