Rate My ServiceinWinning with CXPerfect Vision: Navigating the Feedback Loop at OpticaDiscover how Optica delivers exceptional eyecare experiences to its customers3 min read·6 hours ago----
Rate My Serviceinratemyservice release notesIntroducing reportsReports make it easier to share relevant customer and employee insights with your colleagues and take collaborative action on change…2 min read·Mar 19, 2024----
Rate My ServiceinWinning with CXCustomer Experience matters in B2B relationshipsA lesson on shared responsibility3 min read·Mar 1, 2024----
Rate My ServiceinWinning with CXNavigating the balance between AI and the human touch in customer experienceAI has limitations and human judgment is still essential for excellent customer service2 min read·Feb 23, 2024----
Rate My Serviceinratemyservice release notesIntroducing Tickets — A New Way to Enhance Customer ExperienceWe are thrilled to announce a significant update to our Experience Management Platform: Tickets. This powerful addition allows you to…2 min read·Oct 16, 2023----
Rate My ServiceinWinning with CXStrengthening the Feedback Loop: A Key Driver of Customer Experience and GrowthSimply collecting feedback is not enough; organizations must establish a robust “close the loop” process to effectively utilize customer…5 min read·Oct 13, 2023----
Rate My ServiceinWinning with CXDriving sales growth through exceptional customer experiencesIn today’s hyper-competitive business environment, accelerating sales growth is not just about numbers; it’s about cultivating a…3 min read·Sep 29, 2023----
Rate My Serviceinratemyservice release notesUnlocking the Power of Passive CustomersCompanies go to great lengths to attract new customers and retain loyal ones. However, there’s a hidden treasure trove of potential…3 min read·Sep 28, 2023----
Rate My Serviceinratemyservice release notesAmplify your digital reputation with Google and Facebook reviewsOur new feature makes it easy for your customers to leave their positive feedback on your social channels4 min read·Sep 27, 2023----
Rate My ServiceinWinning with CXUnlocking the Potential of Employee Experience ManagementA path to boosting workforce productivity3 min read·Jul 19, 2023----
