The white neighbors wrote that note because they preferred to avoid Richard Scott Brookshire’s in-person response, but in a face-to-face scenario. Here’s what his letter contains: aggressiveness, denial, sense of entitlement, playing the race card, pretending to be the victim, justifying, minimizing the behavior, accusations of racism, accusations of threats, threatening the neighbor, escalating the conflict by words and actions (filing a complaint with everyone he can think of), and a veiled promise of violence if they complain in person.
So Mr. Brookshire completely fulfilled their expectations of what the black man would have done if they complained in person. And it’s the same expectation police have when the black man or woman doesn’t obey the police orders. That attitude of black entitlement and black rage is what leads to white disgust and some of the “police on black” violence.