When approached to automate new processes or processes in transition, my advice is walk away until the process has settled. Typically they take longer and are full of surprises.
This is a very important question within the RPA model. The simple answer is….the RPA team answer only to the process owner! No one else
In order to identify opportunities, it is important to know what to look for. Some are obvious, some are more technical…but easy to understand. Let me outline a few key criteria