Service Design NetworkWho are the SDGC Ambassadors?If you are in doubt about being an SDGC Ambassador, this article will help you make a good decision!Sep 25, 2023Sep 25, 2023
Service Design NetworkThings to do in Berlin along with or after the conferenceHey there! So you’re heading to Berlin for SDGC23 in October — how exciting! Once the conference is over, there are so many fun things to…Aug 1, 20231Aug 1, 20231
Service Design NetworkWhy should you attend THIS conference?Hello there! Let’s be honest, when it comes to conferences, the options are endless. With so many choices available, you might find…Aug 1, 2023Aug 1, 2023
Service Design NetworkinTouchpointImplementing Policy through Systemic DesignThis article shows how a systemic design approach was used to support the implementation of a policy direction that touches multiple…Jun 2, 20211Jun 2, 20211
Service Design NetworkinTouchpointMeet the service designer: Natalie Kuhn (she/her)Along with fellow service design pioneers in the New York City area, Natalie Kuhn helped establish the SDN New York Chapter. In the years…Jun 2, 2021Jun 2, 2021
Service Design NetworkinTouchpointCombining Service and Systemic Design in Norway’s Public SectorService Design is currently dominated by a focus on the user journey and therefore is not sufficient in itself for highly complex public…Jun 2, 20213Jun 2, 20213
Service Design NetworkinTouchpointEmbracing Change: Breaking Through the Rearview MirrorHow TELUS is reimagining the future of telecom through service design and digital transformationDec 7, 2020Dec 7, 2020
Service Design NetworkinTouchpointA Flywheel Model of Change ManagementInspiring traditional change management through service designApr 8, 2020Apr 8, 2020
Service Design NetworkinTouchpointService Design and AgileA Seamless Symbiosis. A successful case in the retail industryApr 8, 2020Apr 8, 2020
Service Design NetworkinTouchpointMeet Patti HuntFor this edition of the Touchpoint Profile, Editor-in-Chief Jesse Grimes speaks to Patti Hunt, founder and director of MAKE Studios, a…Apr 8, 2020Apr 8, 2020