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Richie Kennedy
Richie Kennedy

Richie Kennedy

Editor of Spotless Says
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Richie Kennedy
Richie Kennedy in Spotless Says
Sep 3, 2018 · 6 min read

Using client customer lists as a basis for recruitment

Note: I will be referring to the companies hiring Spotless to conduct service design research as ‘clients’ and to these companies’ customers as ‘participants’ or ‘customers’.

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