Wow — so many people missing the point here, with all these “Not *all* white people” statements. I’m sure that everyone knows that not all white people act in this way. But a great many of them do. Think of that meme that shows Kate Gosselin’s haircut and says: “Women with hair like this have a 125% chance of asking to speak to the manager”. It needs no explanation. You get it immediately because it’s based on the very stereotype that the author points to — one that is rooted in truth.
It is important to learn to speak up, stand up for yourself and ask for what you deserve (something that continues as a life’s journey for me). The only point on which I diverge is that that lady inconveniencing everyone else for her own desires at Chipotle is nothing to aspire to — far too many people have crossed over the line from asking for what they deserve to demanding things based on an unjustified sense of entitlement, forget common courtesy.
I love Mr. Leon’s closing. Press yourself to speak the truth about who you are and what you’ve accomplished. Ask for what you deserve. Even when it feels uncomfortable. I believe that this practice will change your life. I am working on it myself. :)