How Many Startup Employees Does It Take To Change A Light Bulb?
Dharmesh Shah

The UX type: First we have to minimize the amount of clicks it takes to change the light bulb in order to remove friction from our customer experience. In addition, we have to model which part of the customer experience the changing of the light bulb would fit and ensure that the flow of the customer throughout our service continues to remain smooth and logical despite introducing this additional feature.

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