An Introduction to Experience Design

Shirley Sarker
6 min readJul 28, 2016

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A critical review of the industry, practice and future

Components of an Experience

  1. Experience Defined
  2. Experience Design
  3. Experience Creation
  4. Experience Ethics
  5. Experience Future

The following series of essays will critically review of the theory, industry and practice of the emerging discipline, experience design. A field that is fraught with confusion, misunderstanding and complexity within it’s own industry. As humans become more engaged with technology and computer interactions have become ubiquitous, the very concept of experience has become fluid. Touching upon several design disciples, services, products and businesses.

Understanding how these touch points interact will benefit businesses, startups, brands but ultimately humans. The challenge as an experience designer in industry, is how best to remove semantics of an experience in order to apply it’s benefits in the correct context.

This report is broken down into five areas of the field of experience; the definition, the design, the process, ethics to consider and the future of the discipline. The field of experience design is broad and open to interpretations. I have thus only chose the areas that I have experienced within my own practice during my time at Hyper Island.

Personal Thoughts

Over the course of this module and writing this paper I have gained a better understanding of the field of experience design. The complexity in its definition is not due to confusion of terminology, purpose or role.

The complexity is due to the rate of technology growth. As we enter into a different era of interaction,our experiences will be altered, and then next and etc. This unforeseen future will affect the way we design for humans and our planet.

With depleted resources and climate change, the experience economy, emphasising on human experiences needs to transition into the circular economy of reducing waste.

Experience designers should design not just for humans but their impact on society and surrounding environments.

Experiences should not just be about creating “delightful” products. Innovation should focus on reducing what we consume, make social impact and realise that there are other species on this earth that need design to be centred upon.

The field of artificial sciences need to work with the natural sciences or we might not have a future to experience.

Refrences

Academic

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Shirley Sarker

Yank living in the UK. Design Director. Learning to design a better future with one foot still in analogue.