Thanks for the feedback, Matt!

I’ve tried to draw parallels from architecture, designer artifacts and art of story telling, but not limited to the examples presented.

Architecture — A well designed building, despite having different shapes, sizes, colors & use of space, will accommodate a common theme (also called consistency) and will not irritate viewer’s senses. Guggenheim Museum Bilbao is a wonderful example of this type.

Designer Artifacts — The Coffee pot was an anti-example of usability.

A very good example of affordance in real life use case is this — Umbrella hanger in one of the ticket counters in Japan. It rains once in every 3 days in Japan and everyone carries an umbrella. A simple plastic bar at the counter, with proper labelling, helps the commuter a great deal. He can hang up the umbrella and use his free hand for tendering the change or collecting the ticket without keeping his bag/suitcase down.

Art of story telling — Product design is about creating easy to understand process flows and stitching together multiple use cases — in other words, creating user stories . In my earlier days of Product Management, I had mistaken in creating user stories tailored for perfect users who don’t really exist. The example on Adam and Eve story is a witty take on how devastating it would be if there wasn’t an Undo & Action history part in the user stories we create in designing a product which is used by imperfect humans and not perfect users.

Hope I could explain better. Thanks again.