Now, all of that may be true, but here’s what I have realized—Enterprise software enables the primary functions that run a company (or a government, or a university, or a hospital, or an industrial plant, or a transit terminal, or any sufficiently complex organization) to ensure things are running smoothly— the delivery of vital information, critical communications, and essential processes that help workers get stuff done. Vital person-data-task dependencies are at stake, to make decisions that impact literally millions or billions of dollars in waste—or in savings. There is a sobering level of scale and impact. These are necessary tools that engineers, HR staff, plant managers, IT admins, financial analysts, insurance brokers—even top-level executives—must use on a daily basis to do their jobs, from 9 to 5 (and often beyond), to somehow be accomplished. Consequences and accountability are on the line at a surprisingly personal level.