Counting to Ten
“Thanks for your thoughtful reply, but I feel that I should probably remind you that I don’t work for you, asshole.”
Yesterday afternoon I received an e-mail from someone I don’t actually work with, but I have to deal with this person for an ongoing project with one of my clients. So a couple of times a year, we exchange e-mails.
When dealing with third-parties, I treat them as if they are an extension of my client. Usually, this works out well and I’ve had great business relationships grow out of these third-party relationships.
With this one, though, that’s not going to happen.
They sent their e-mail yesterday with questions about a project that has been complete for nearly a month. In addition to taking a snippy tone with me, there were a couple of inaccuracies with regard to dates.
Ignoring the snippiness, I responded and I was both professional and polite. I explained that the project had delivered and gave her the date and time the packages were signed for (the client wanted the project delivered directly to their facility, which is how we’ve done it for years). I also mentioned that a date in the e-mail was actually off by almost a couple of weeks.
Instead of simply reading my e-mail and not responding or sending a quick note back to say thanks for letting them know the details (which isn’t my responsibility, it is my client’s), they decided to double down on being a jerk. Their response was snotty and sarcastic and closed with a not-too-subtle directive on how I should report to them in the future.
I nearly lost my shit.
I actually composed an e-mail that included the sentence, “Thanks for your thoughtful reply, but I feel that I should probably remind you that I don’t work for you, asshole.”
I deleted the response (I never really intended to send it), but it felt good to write it. I seethed about it for about thirty minutes. I even spent some time considering whether or not I want to continue on with this project because I don’t want to have to deal with this person.
In the end, I am going to let the whole thing go. I like the client I’m working with enough that I’m not willing to sacrifice that relationship over this one person. If it comes to it, I could probably just let my client know that all communication needs to come through them from now on.
Life is too short to have to deal with small people.