Product Managers, have a think about who you’ve interacted with over your last working week — who did you speak to most, and who did you speak to less frequently?
More importantly, who did you not speak to at all?
On a daily basis you’ve likely talked with developers, designers and fellow product people. A few times a week you will have checked in with your stakeholders, and maybe once a week with your manager.
Hopefully you’ll also have talked to a couple of users at some point!
But out of all the work-based conversations you’ve had, how many of…
As a Product Manager, how many times have you heard this:
“I need <very specific feature>, it’s essential for <me/my team/my client>.”
When you work with people who are passionate about what they do, they will inevitably have lots ideas of how the products they use can be improved. If your company has a sales function, you’ll also get a lot of second-hand suggestions from end-clients about what they need to complete their tasks. User feedback is great, and as Product Manager you should be constantly seeking it out.
But the problem comes when feedback is delivered in the form…
As Senior Product Manager I wear a lot of hats and am always looking to bring efficiency to my workflow. Part of my job is managing the various bug reports that come in from the rest of the business— validating, prioritising and preparing for development.
Early on in my current job I found a significant portion of my time was taken up with people bringing bugs to my attention — this was normally done verbally, on the spur of the moment as something occurred, and meant I had to hastily scribble down all possible information before that person went about…
Sian Jones
Passionate about developing B2C and B2B products that address real needs and contribute to business success. Connect with me at sianintech.com
