I work at Fog Creek Software, where our cofounder and former CEO Joel Spolsky has been blogging for at least 17 years about how open-plan offices are terribly bad for programmer productivity. His insights on the topic are based on Tom DeMarco and Tim Lister’s classic book Peopleware, which has been around for literally thirty years. So this isn’t a particularly new insight. And of course, in the decades since, there have been countless academic studies confirming the same result: Workers in open plan offices are frustrated, distracted and generally unhappy.
What does that even mean? It took four years to add a touch bar to the keyboard, which delayed any meaningful progress in the meantime? Apple’s customers are those that need powerful machines, but it delayed them infinitely for what amounts to a vanity project that the core demographic of Apple’s customers probably won’t even use.