If you’re doing business with Dex Media, read this warning.
Dex Media has 375,000 small business clients.
That’s a huge number.
Think about that. How many clients do you manage, engage, sell to, or do business with?
I know my number is much smaller than 375,000.
Why is this important?
I’ll put it simply. When you do business with Dex Media, you’re just another notch, another tally in that 375,000.
Customer service suffers because of this. It’s not personalized. You never know who you’re going to talk to in their customer care department. It may not even be somebody in the United States. Who knows? Do they care about your business?
The return on investment suffers. Because developing a unique marketing strategy that works for your individual business is pretty near impossible to deliver, when Dex Media is dealing with 374,999 other clients.
Quality of the product suffers. Their design, implementation, and development is by nature cookie-cutter and meant to apply to whole industries; not to your individual business’s needs.
Listen, I’m not here to bash Dex Media. But I do want to point out the flaw in their business model, when it comes to delivering websites and online marketing strategies that work for the unique, individualistic small businesses that they serve.
So, is there an alternative?
Absolutely! There are many small business web design and marketing firms across this country who would love to do business with you.
I’m one of them. If you’d like a free, no obligation consultation about how my service differs from Dex, feel free to contact me here.