3 Ways VoIP Can Improve Your Business

Even in today’s evolving technological landscape, the telephone remains an important business tool for communications. Voice over IP (VoIP) allows businesses to take their telecommunications solutions to the next level and equips them with a reliable setup for the future.

VoIP puts communication over an IP network instead of a traditional phone line — and the hardware involved can be softphones or traditional style handsets. Why is this significant? By combining all your voice and data communications into a single network, you can reduce network operation expenses and call costs. At the same time, VoIP gives you the opportunity to enable simple solutions such as Unified Communications.

VoIP for productivity and security

Maintaining a competitive edge is important for any business owner. When you switch to an IP-based system, you increase productivity simply by combining communications tools. Employees can more easily access your network — whether at work or at home, at their desks or on their mobile phones. Moreover, securing your precious voice data is easier with a single, unified solution.

VoIP for cost efficiency

After making the switch to VoIP, you’ll notice reduced expenses in a number of areas over time. Phone users will spend less money on travel, as they have access to online conferencing and other collaboration tools for rapid messaging and exchange of information.

Moving, changing or adding extra phone lines becomes budget friendly with VoIP, as both voice and data utilize the same cabling throughout your organization. The cost of a call is also lower because VoIP lets you send multiple phone calls across your IP network.

If your business frequently communicates with clients and partners abroad, you will be pleasantly surprised by the reduced international calling costs with VoIP. Employees and business owners can have virtual numbers, or local numbers anywhere in the world. If you have a large body of clients in London, for example, you can use a local London number with the area code of your choice. When someone in the UK dials this number, it will transfer to your IP phone — wherever your business is based.

VoIP for new opportunities

VoIP offers a range of innovative features that help you improve communication with customers, suppliers and employees. Employees will have more ways to stay connected, moving easily from mobile to fixed end points. “Presence” technology easily communicates the availability of employees and whether or not they are currently receptive to a phone call. Unified Communications software introduces new ways to communicate and share data without paying extra fees for each new capability.