Growing through life, and as a person, I realised that I had lost, or actually never had any passion for work. Yet my professional life was such a great part of my life, I felt like I was missing something.

Seeking to understand, I reached out to others. Over many conversations, I realised that I was not alone. What I also found was that the advice people most often gave was to change career and follow my passion. On reflection, I realised I didn’t know that my passion was either.

So I started looking and fell short…

All around us, we see the same pattern emerging time and time again. Established organisations, especially in the service industry, are unable to keep up with their markets and customers. Working with those organisations, we noticed that their internal structures tend to be rigid, the employees are either uninterested or disengaged. As a result business is impacted. One visible consequence is that customer experience suffers.

Products-Services Vs. Experiences

If we look deeper into organisational structures, the CTO, or sometimes also called CIO, needs to be somebody who is technologically fluent. In a small organisation, this is the tech guy who hacked the alpha…

Steph Thommen

#Leadership coach, passionate about #futureofwork, business #transformation, #mindfulness & #growth to help you bring your greatest #work to the world

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