Your ISP Slows Your Streaming. Use a VPN to Stop Them.

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Streaming content online can be a frustrating experience. But a 720p Netflix video only requires 3–4Mbps of bandwidth to stream properly. If Netflix streaming only requires 3–4Mbps of bandwidth and ISPs promise users 20, 50 or 100Mbps speeds, why does the stream often stutter or appear pixelated?

The likely culprit for slow streaming speeds is intentional network manipulation performed by your ISP.

There are two ways your ISP can — and does — slow you down:

  • Throttling


How: ISPs use deep packet inspection (DPI) hardware and other traffic monitoring gear to slow down your traffic based on specific categories (e.g. streaming) or specific sources (e.g. your favorite video service).

Why: If you’re watching “too much” content or using a service that competes with something the ISP also offers (i.e. Netflix or HBO GO, which are often substitutes for video directly offered by the ISP), your ISP may decide it’s time to slow you down. ISPs throttle your connection intentionally, for one of two reasons: they don’t want to invest in their network to deliver the speeds they promised you — or they don’t want to handicap their competing “over the top” products. Even if you have “unlimited” or high bandwidth, if you’re using “too much” or the “wrong kind” of data, they may decide to throttle your connection and limit your usage. Throttling is particularly popular in regions of the world where your ISP is in a monopoly or duopoly situation and doesn’t have much competition in the marketplace.

How VyprVPN helps: VyprVPN encrypts your Internet connection between you and the VyprVPN servers, making it harder for ISPs to categorize your Internet traffic and slow you down.

Here is a great example of Verizon Fios throttling Netflix and how our customer used VyprVPN to defeat the throttling and speed up his streaming:

Intentional Network Congestion

How: Peering occurs when network providers connect and exchange traffic with each other. Since backbone providers have a large amount of capacity, congestion usually occurs when one network provider connects to another — usually when a network provider connects with your “last mile” ISP (i.e. Verizon). ISPs intentionally ignore (and sometimes purposefully cause) this congestion to degrade performance of the competing over-the-top services or to convince other network providers to pay them for the connection.

Why: When the ISP sells other services like their own sponsored video or streaming music, “over the top” alternatives become competitors. They want content providers (i.e. Netflix) to pay them for facilitating the bandwidth needed to avoid congestion — even though the user has already paid them for uncongested, “unlimited” Internet connection.

As explained by Techdirt, it’s easy to clear up the congestion but ISPs choose not to:

Verizon, Comcast and AT&T have deliberately made the decision not to make rather basic and inexpensive upgrades to their interconnection points that would solve the congestion problems with Netflix.”

Level 3 (a backbone network provider that carries traffic for many services) illustrates that congestion occurs when the ISP’s content business is threatened by content providers, such as Netflix:

“The bit that is congested is the place where the Level 3 and Verizon networks interconnect. Level 3’s network interconnects with Verizon’s in ten cities; three in Europe and seven in the United States. The aggregate utilization of those interconnections in Europe on July 8, 2014 was 18% (a region where Verizon does NOT sell broadband to its customers). The utilization of those interconnections in the United States (where Verizon sells broadband to its customers and sees Level 3 and online video providers such as Netflix as competitors to its own CDN and pay TV businesses) was about 100%.”

How VyprVPN helps: Golden Frog is one of the only VPN providers in the world that runs its own infrastructure, including its own network. “Running your network” means we own the network infrastructure, have a peering arrangement and/or buy bandwidth directly from multiple backbone providers, and have in-house network engineers that continually optimize our network for the fastest speeds. We have multiple paths over which to deliver network, so we can actively avoid congested network peering connections.

We also have apps for all your desktop, mobile and Android TV, as well as for your Router (which can improve streaming for devices in your home). These apps allow you to improve your streaming experience with VyprVPN no matter what device you’re watching from.

To learn more about how VyprVPN can help your streaming speeds, please visit our VyprVPN streaming page, Peering infographic or VyprVPN for TV page.

More Reading:

Why Netflix Speeds for Verizon Users Are 10x Faster when Using VyprVPN

Netflix vs. Comcast — The Peering Problem

Netflix ISP Speed Index

Verizon made an enemy tonight

Verizon’s Accidental Mea Culpa

Level3 Proves That Verizon Is Absolutely To Blame For Netflix Congestion… Using Verizon’s Own Blog Post

Written by

CEO, Golden Frog (VyprVPN & Outfox)

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