It may be considered just another niche in the ‘back-office’, but the stakes are high in the surgical scheduling department. If you think about it, this is the team that is ultimately responsible for managing your surgeons’ schedules and ensuring their block time in the OR is maximized. …

As the experts in the industry, we’ve had the opportunity to visit hundreds of surgical practices across the nation. We’ve seen lots of *interesting* methods used for surgical scheduling. Sometimes a little too interesting. See below for our all-time worst habits. …

In this article, we will explore doctor communication apps, an amazing innovation in ORs across the nation. Despite the advancement of modern surgical technology, many practice back offices remain stuck in the pre-internet age of carbon paper forms, wall calendars, and fax machines. When Dr. Divya Dhar finished medical school…

Technology has transformed the work desks we spend so much of our lives sitting behind. Smaller, faster computers, wider, flatter screens, and in general, more free space. Reference items, like calendars, dictionaries, and calculators, that used to take up desk real estate now live on your computer or smartphone. Many…

HIPAA is probably not your favorite topic to chat about in the lunchroom. Since it was enacted in 1996, HIPAA has propelled healthcare providers to invest valuable time and money in order to comply with its wide-ranging demands. From redefining work practices, training staff, upgrading core infrastructure, implementing tighter security…

Your patients are your most important asset. Not only are they your main revenue source, but they can potentially become a walking (and online) advertisement to help generate more business for your practice. These days, after a doctor’s visit, a patient, like a customer at any other business, can go…

Between the forms you fill out and the time you spend on the phone with an insurance carrier for just one patient, the preauthorization process can be daunting. …

A father and his son are in a horrible car crash that kills the dad. The son is rushed to the hospital; just as the child is taken into the OR, the surgeon says, “I can’t operate — that boy is my son!” Explain. In 2014, a Boston University study…

Ambulatory Surgery Centers (ASCs) are booming. There are more than 5,400 ASCs throughout the U.S. performing around 23 million procedures a year. And their numbers are growing. In 2016 alone, almost 90 new centers were established across the country — and for good reason. Proving that, when it comes to…