Let’s change this journalism motto because ‘if your mother says she loves you, check it out,’ doesn’t check out.

Susy Schultz
6 min readFeb 14, 2018

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It’s time for some changes.

“The time for shock and awe is over,” said Sally Buzbee, senior vice president and executive editor of The Associated Press when she was recently addressing the Japan National Press Club.

Buzbee was talking about the state of the media as well as covering President Trump. It was a direct and forthright speech. I wish it had received more coverage because it was also a call to arms for an industry under attack.

Buzbee’s answer to the problem is simple: We must, she said, “double down on facts.”

I applaud her loudly and agree most strongly. Journalism needs strong leaders like Buzbee speaking up and keeping the profession on track.

But I have two things to add to Buzbee’s excellent summation on journalism’s state and ‘to do’ list. Not only do I suggest a change in our industry’s symbolic motto — but I also think it will take more than journalists doubling down. It will also take our audiences being engaged.

Journalism cannot do this work alone. Because while it is a journalist’s job to get it right, it’s also the duty of any citizen, to support the profession — after all, a free press, not impeded by Congress is a guarantee written into our Constitution.

Let’s get a better motto.

If you’re a journalist, you’ve probably heard the phrase: “If your mother says she loves you, check it out.”

And if you read a lot of journalists, you’ve also probably heard it.

Google it and you’ll net nearly five million results. It’s quoted by columnists with some of the most respected names in journalism, in publications across the country — from the New York Times to the Portland Oregonian.

Depending on who is writing, the phrase is referred to as an adage, a maxim, a core rule, a motto, a truism or the first rule of journalism.

It’s a cute reminder to journalists — regardless of platform — that your job is never to assume anything.

Even if the source is as trusted as dear old mom, be diligent about double-checking your facts. This is not just crucial to your job — it is your job. Always get corroboration. Find attribution and whatever you do, be sure.

You’ll even find it written in hallowed textbooks on investigative journalism.

But where did this not-so-gentle reminder come from?

Where else but City News Bureau of Chicago? City News was a journalism industry wire service and simply the greatest and grittiest journalism school ever for generations of journalists. It fed stories to Chicago news outlets for more than 100 years and produced thousands of amazing journalists and writers before closing at the turn of the millennium.

The words were supposedly first uttered by a hard-bitten editor — Arnold A. Dornfield, a crusty hard-driving City News editor.

Except it wasn’t.

A few years ago, when Columbia College Chicago wanted to paint key phrases from journalism greats, on the newly redesign department walls, Nancy Day, the department chair called me, a Bureau alum, to check it out. So, I did.

Not only do the majority of stories get the attribution wrong on this phrase, they also get the phrase itself wrong.

The iconic phrase evolved from something barked by Edward H. Eulenberg, another crusty, even harder driving editor who worked at the Bureau and then joined the Chicago Daily News.

Eulenberg is quoted in a 1999 article, saying: “What I said was, ‘If your mother tells you she loves you, kick her smartly in the shins and make her prove it.’ ”

To all who knew Eulenberg, this sounds much more like the man.

Yes, he inspired an army of journalists with his dogged attention to detail and his maniacal drive for reporters to get it right.

But his speech was never refined when he was driving home a point. After he stopped laughing, Bernie Judge, former head of City News said when I talked to him a few years ago and read him the original quote, “yep, sounds much better, more accurate.”

(By the way, I have four sources in writing on this and two former colleagues of Eulenberg’s including Harlan Draeger and Judge.)

So, this is what we know to be true — yet, we keep repeating what is wrong. How many journalists have repeated that phrase and never bothered to make sure?

In both Dornfield and Eulenberg’s obits, each man is given credit for having said it.

I’d like this motto to remind us what is wrong in journalism, not one we smugly throw around to brag how we do things right. I’d love journalists not to righteously repeat this phrase as a shorthand few bothered to question.

It’s downright sloppy. It’s repeating an error because it sounds better than the truth. It’s public relations, not journalism. And it’s also one example of how journalism, when it’s not done to exacting standard, erodes trust.

Said Buzbee: “We as journalists must work to regain that trust every minute of the day, every day of the year. How do we do that? We double down on facts. We call out untruths. We are transparent about our sources. We make our journalism so grounded in factual information that it is unimpeachable.”

This is crucial, she warned: “This is a critical moment for journalism. It is tough, it is challenging, but it is also inspiring. It is a time of validation for the journalistic values that we all hold dear.”

And if you hold strong reporting and good journalism dear. If you care about our democracy. Then it is also a critical time for you. We need journalism. But journalism also needs its audience. Journalists should know we, their audience and citizens of this democracy, have their back. We care. We know their job is important. We are there.

What can you do?

Seven simple things you can do, to support journalism in our democracy.

1. Understand journalism is not just a job, it’s part of our democratic system. Our founding fathers knew journalism would provide a needed layer of checks and balances to our system of government. So, the First Amendment spelled it out. It prohibits Congress from making any laws to get in the way of — or otherwise impede our free press.

2. Be aware — understand the difference between news reporting, entertainment and opinion. A news reporter’s intent is to inform you. HBO’s John Oliver or Fox News’ Greg Gutfield may be informative, but their intent is entertainment. Commentators on MSNBC or Fox News may provide clear facts, but also may leave other facts out because their intent is to persuade you to a liberal/conservative side.

3. Demand news organizations be transparent. There are ethical standards and practices in journalism. Read the Society of Professional Journalists Code of Ethics. Its guidelines are one-page and will tell you what a journalist is supposed to do. Provide context. Get it right. Or my favorite admonishment: “Neither speed nor format excuses inaccuracy.” If you don’t like quotes from unnamed sources, call the outlet. Tell them. Be polite. But tell them the truth: “You want us to trust you? Tell us who said what.”

4. Don’t buy the rhetoric that just because it’s bad news, it’s wrong. Nowhere does it say, that a journalist is supposed to produce content everyone will like. Nor should a journalist OK a story with the people who are in it before it is published. The intent of putting protections for a free press into the Constitution was to ensure that truth is spoken without interference from those in power.

5. Be aware where your news comes from and support the source. Too many people tell me they don’t read the news at all. It’s just not true. Just because your news is delivered via social media, via a friend, does not mean that’s where it originated. Find out where the news you can trust comes from. Then support it, by subscribing, by promoting and by consuming.

6. Engage with your source of news. Keep journalists on track. Make news a participatory sport. If a news outlet gets it wrong. Tell them. Not by resorting to insults or being rude. Send a note, make a call. Tell them what they missed, who they should have talked to — expand their sources. Also telling them when they get it right. Tell them you appreciate the work. Take the time to say thank you. This is part of being in a democracy, supporting your front line.

7. Invite Public Narrative to lead a discussion about fake news and news literacy with your organization, school, church, mosque, synagogue or community group. We will come to you and we will do this for free. It’s our role in the democracy to help you. Here is more information.

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Susy Schultz

Digital strategist, journalist, prez of Public Narrative, a nonprofit housed at Columbia College that teaches journalists and nonprofits better storytelling.