Best Western Hotels Make Racist Post about Native Americans

Screenshots of an online post made by the TripAdvisor account of the Best Western Plus at Lake Powell are angering members of the Native American community, including an employee who claims she was fired because she spoke out about the incident.

The post was made by an account named “Guest Relations Manager” in response to a negative review left by a guest complaining about the front desk service, no hot water and bad coffee.

The response starts out apologetic, but then places the blame on Native American staff members.

“Dear James G: Thank you for your stay with us. I do apologize for your disappointing stay with us. I have noted your comments and will review them with our staff members to make improvements. Unfortunately, mistakes can happen with our staff as our hotel is working with a mostly Native population that have not had privileged education available in most parts of the country.
The hotel does our best to train them to improve their quality of life. We hope our guests from outside the reservation can also introduce kindness to them as they are very nice people learning to service a more sophisticated and well-traveled public. Thank you.”

It appears the post has been removed. Read the FULL ARTICLE HERE.

Please protest this vile, racist post by contacting Best Western:


6201 N 24th Pkwy, Phoenix, AZ 85016

Phone: (602) 957–4200

Customer Service: (800) 780–7234

Best Western Social Media: Facebook / Twitter / Website

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