Digital transformation

“It is not about doing ‘digital marketing’, it is about marketing effectively in a digital world.”

I really like this quote from Diageo CEO Ivan Menezes. It keeps the technology in perspective, relative to the consumer. It puts the onus on everyone, not just those with digital in their job title.

In contrast, many organizations treat it as “doing digital.” Some have even created a new C-level role called the Chief Digital Officer. Floating somewhere between a CMO and a CIO, McKinsey describes the CDO role as “Transformer in Chief.”

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