Team Gilbert, AZinGilbert, AZ EDGEJobs of the Future: Gilbert Improves Hiring Process for Young WorkforceGilbert is helping us prepare to be the “City of the Future” by making it easier for younger employees to enter the workforce with changes…Jul 29, 2019Jul 29, 2019
Team Gilbert, AZinGilbert, AZ EDGESaving the planet (by starting with Gilbert trash/recycling services)The Gilbert Digital Government team has compiled our latest EDGE success story. Environmental Services Manager Paul Montes and Fleet…Mar 21, 2019Mar 21, 2019
Team Gilbert, AZinGilbert, AZ EDGEGilbert Fire and Rescue (and EDGE!)Gilbert Fire and Rescue has a new and improved car seat installation program thanks to training from the EDGE Academy. Administrative…Nov 29, 2018Nov 29, 2018
Team Gilbert, AZinGilbert, AZ EDGECustomer Centricity Part Two: Putting Your Customers First, Front and CenterIn part one of this blog post, we talked about a Babylonian copper merchant who ran his business into the ground by supplying inferior…Oct 10, 2018Oct 10, 2018
Team Gilbert, AZinGilbert, AZ EDGECustomer Centricity Part 1: Putting Your Customers First, Front and CenterCustomer feedback (aka complaints) is nothing new. Take a look at the photo above. This item dates back to 1750 BC and is a customer…Sep 26, 2018Sep 26, 2018
Team Gilbert, AZinGilbert, AZ EDGEWe’re kind of a big deal…Greetings fans (and soon-to-be fans) of the EDGE blog! We are so pleased and honored that Gilbert’s EDGE Academy got a shout out in this…Sep 20, 2018Sep 20, 2018
Team Gilbert, AZinGilbert, AZ EDGEProcess MappingIf you’re an EDGE graduate, you’ve completed at least one process map (and hopefully, a few more!). And if you know people in your…Jul 31, 2018Jul 31, 2018
Team Gilbert, AZinGilbert, AZ EDGEHow Can I Innovate? I’m Just a….A what? An administrative assistant? A customer service representative? How about a janitor? Well, none of that matters. We all have the…Mar 6, 2018Mar 6, 2018