Bots are Back, and They Might Even Be Welcome
 By JIM KERSTETTER

 These automated software critters are growing in popularity, especially now that they’re doing more than pretending to be a human in a call center.

 Published: April 13, 2016 at 06:00PM

 via NYT Technology http://www.nytimes.com/2016/04/14/technology/bots-are-back-and-they-might-even-be-welcome.html?partner=IFTTT