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Octopus Tech

Octopus Tech

Call Answering Services and How They Help Businesses

There are several services that businesses hire in order to help them improve their overall customer experience. Interactions with their…

Jun 5, 2020

Call Answering Services and How They Help Businesses

Jun 5, 2020

Octopus Tech

How to Manage a Remote Customer Support Team and their Challenges

Remote work is slowly becoming the new normal these days. Many businesses have their teams working remotely from their homes, spread…

May 9, 2020

How to Manage a Remote Customer Support Team and their Challenges

May 9, 2020

Octopus Tech

Types of Lead Generation Services and Why You Need Them

Generating new leads for your business is what keeps your company growing. In a market that is always competitive, if you are not growing…

Apr 29, 2020

Types of Lead Generation Services and Why You Need Them

Apr 29, 2020

Octopus Tech

Why Live Chat Support Option is Helping Businesses Retain Customers

In a competitive market, every business is in the middle of a fight to poach each other’s customers. This is mostly true in markets where…

Apr 23, 2020

Why Live Chat Support Option is Helping Businesses Retain Customers

Apr 23, 2020

Octopus Tech

How Remote Teams Can Enhance Productivity While Working From Home

With India and many countries around the world in lockdown due to coronavirus, many companies have their staff working remotely from their…

Apr 16, 2020

How Remote Teams Can Enhance Productivity While Working From Home

Apr 16, 2020

Octopus Tech

Maintaining Customer Experience in the Time of COVID-19

Businesses across the world have come to a standstill due to the spread of the deadly Coronavirus. While some businesses that fall under…

Apr 11, 2020

Maintaining Customer Experience in the Time of COVID-19

Apr 11, 2020

Octopus Tech

Why Your Business Needs Multilingual Call Center Services

There are close to over 6500 languages spoken in the world we live in. The cultural diversity between each nation that speaks these…

Feb 20, 2020

Why Your Business Needs Multilingual Call Center Services

Feb 20, 2020

Octopus Tech

Octopus Tech Solutions Receives Clutch Global Leader Award!

Here at Octopus Tech Solutions, we know it’s tricky business attempting to juggle growth for your small business while also ensuring your…

Jan 21, 2020

Octopus Tech Solutions Receives Clutch Global Leader Award!

Jan 21, 2020

Octopus Tech

Should Call Center Teams be Worried about the impact of AI?

In a blog post, we published on our site in January of 2018, we talked about how artificial intelligence was reshaping the call center…

Oct 21, 2019

Should Call Center Teams be Worried about the impact of AI?

Oct 21, 2019

Octopus Tech

Website Not Mobile Friendly? Follow these 10 Tips to Remedy It

Ensuring that your website is mobile friendly is no longer an after-thought. Today nearly 50–60% of all web traffic comes from mobile…

Oct 10, 2019

Website Not Mobile Friendly? Follow these 10 Tips to Remedy It

Oct 10, 2019

Octopus Tech

Octopus Tech

Octopus Tech is an emerging Indian outsourcing company offering multi-channel call center services, e-surveillance services.

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