MB2–712 — CRM 2016 customisation and configuration Hosk study notes

There is no end to education. It is not that you read a book, pass an examination, and finish with education. The whole of life, from the moment you are born to the moment you die, is a process of learning.

Jiddu Krishnamurti

I recently passed the MB2–712 — CRM 2016 customisation and configuration certification, you can read my thoughts on the MB2–712 — Microsoft Dynamics CRM 2016 Customization and Configuration certification

The certification covers a lot of big areas in Microsoft Dynamics CRM and you will need to make a lot of notes. If you have taken earlier custom and config certifications a lot of this information can be found on my

I have some previous study notes for the CRM 2013 custom and config certification, much of which is still relevant (security, solutions, Business Rules, etc). You can find those study notes on the link below

MB2–703 — CRM 2013 Customization and Configuration Certification Information

CRM 2016 Hosk study notes

The notes focus on CRM 2016 functionality which I hadn’t used, has been updated or I didn’t cover in my previous study notes.

These are just study notes, you will need to understand the functionality and use it before…