It takes a conscious effort to understand this so as not to fall victim to this cognitive bias called the backfire effect. Citizens look to security and risk professionals to make decisions on their behalf to keep them safe.
The Social Psychology of the Backfire Effect: Locking Up the Gears of Your Mind
Angi English
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We couldn’t agree with you more. When you consider that many of the decisions being made by public safety professionals occur in the midst of the chaos, it really hits home the difficulty in checking our biases.