9 Things Every Field Service Business Needs
Field service businesses face unique challenges in what is often very competitive industries. Rugged-built laptops or tablets and mobile hotspots allow improved connectivity, especially to the Internet of Things. Communication tools such as company smartphones paired with cutting-edge mobile security help company data safe. Access to cloud storage helps keep everything mobile and data secure. Managing field employees is a nightmare without employee productivity tools.
These tools help field service businesses increase their efficiency, out-compete competition, and provide their customers with award-winning service.
1. Rugged-Built Laptop or Tablet
AMREL offers military-grade laptops and notebooks with a variety of screen sizes and performance levels. Helps prevent equipment damage even in the most hostile environments.
2. Vehicle with a Mobile Hotspot
Verizon offers a Zubie In-Care WiFi unit that connects to Verizon’s 4G LTE Network. Helps field employees connect mobile devices to business infrastructure. Other carries include AT&T.
3. Back Office Service Software
Back office service software from Skyboss.com offers complete field service software designed for every field service industry. This is not a general set of programs, but industry specific. Customize your software to fit your unique business needs.
4. Cutting Edge Mobile Security
AhnLab V3 offers world-class mobile security and a free trial. Data is no longer about information. It is a form of currency. Keep your data out of your competitor’s hands with top mobile security software or apps. Other options include AVG and Bitdefender.
5. Screen Protectors For Mobile Devices
Tempered glass screen protectors from UltimateShield.co.uk offers are a great way to keep your smart devices in top working order in what is essentially a rugged environment. The benefits include durable protection without the loss of sensitivity for touch screens.
6. Access to Emerging Technology
Not every company can afford a top-tier CIO. Fortunately, Lore Systems and companies like them, provide access to virtual Chief Information Officers for IT departments without the huge salary. What you gain is access to a world-class leader who works with your team on an as-needed-basis. The benefit to your companies is that you have access to emerging technologies and tools that help your leadership team succeed.
7. Company Smartphones
Every major Carrier offers a business-class smart device such as Samsung’s Galaxy S7 available from Verizon, Sprint, T-Mobile and others. The company owned smartphone versus personal devices — Company owned equipment allows companies to control apps and usage. Personal devices offer employees access to social media, texting, and other activities that reduce efficiency.
8. Employee Productivity Tools
Employee productivity tools allow managers to track employee efficiency. There is a host of software opportunities available, but consider technology that works through the Internet of Things to do that job for you. Veriato has such a solution.
9. Cloud-based Storage Systems
The benefit of cloud-based storage is that information is available wherever you are. That also poses a risk. Fortunately, Armor has a solution that allows your employees to access data in the field with fully managed security for any cloud-based storage system.
