Tim ThyneinThe Customer Service Blog By Help ScoutIn SaaS sales, it’s important to play the long game. It’s worth it.When you’re working on an inside sales team with a high volume of inbound leads in the SMB space, it’s easy to fall into the trap of…Mar 31, 20182Mar 31, 20182
Tim ThyneinThe Customer Service Blog By Help ScoutSales is customer success — it’s all about being the ultimate guideIn SaaS sales specifically there is a shift happening in what sales does. It’s no longer all about “selling” a prospect. It’s about helping…Mar 14, 20181Mar 14, 20181
Tim ThyneThe story of Ken. The guy from the gym who knew how to dream big.I’ll never forget the night back in 2014 when I first met Ken Kupchik. I was running on the elliptical at Planet Fitness, repping my sweaty…Oct 14, 20171Oct 14, 20171