Why The Philippines
As it has grown, the BPO industry in the Philippines has diversified significantly in breadth and scale. It now delivers services in a wide range of sectors and industries, including engineering, health care, legal, financial, creative, and software services, as well as for the energy, banking, investment, insurance and shipping industries with this wide range of industries also come more skilled and educated employees.
With 95 percent of Filipino BPO agents having a college degree, the variety of industries are only expected to grow and prosper in the coming years.
Originally published at www.outsourceoperations.com.au.