Thomas BrooksinWe are Citizens AdviceIt’s time to end the £490 million mobile rip-offOur new research reveals millions of people are paying for phones they already ownSep 19, 2018Sep 19, 2018
Thomas BrooksinWe are Citizens Advice1 in 5 people face isolation if rural post offices closeOur research shows they’re at the heart of rural communities — and vital for innovative rural businessesNov 20, 20171Nov 20, 20171
Thomas BrooksinWe are Citizens AdviceHow to make the automatic enrolment pensions review a successAutomatic enrolment has been one of the most successful applications of ‘nudge’ theory in the UK. And it’s one of the best examples of long…Feb 22, 2017Feb 22, 2017
Thomas BrooksinWe are Citizens AdviceThe Post Office is changing. This is what it could mean for you.Changes to 37 of the country’s largest post offices were announced today, adding to nearly 100 similar cases announced last year. This has…Jan 10, 2017Jan 10, 2017
Thomas BrooksinWe are Citizens AdviceUber’s court case: what it means for drivers and the future of our labour marketUber’s car-hailing app offers a valuable lesson to public services and businesses: design a service around consumers’ real world needs and…Oct 28, 20161Oct 28, 20161
Thomas BrooksinWe are Citizens AdvicePeople are entitled to maternity rights. They’re having problems getting them.We found 4 common areas where pregnant women are treated unfairly at work and 3 simple steps that can improve the problem.Aug 19, 2016Aug 19, 2016