It’s hard to break habits in small, unobtrusive ways. If you go soft, you won’t have real impact, and whatever you end up doing won’t generate enough traction.

An organization that treats creativity and design like a quantifiable formula that can be distilled into a set of prescriptions in a booklet is fundamentally missing the business benefits its creative people can provide. Worse, in an age where the customer and their contexts matter more than ever, treating design and c…

Sharing your thoughts on something you feel could be stronger does not make you a dick. Your input is certainly more valuable than that of someone avoiding the truth to stroke the ego of …