Hey Roxy! Thanks so much for reaching out. I’m so glad you enjoyed the talk — it still amazes me that anybody finds it interesting.
We can definitely talk, I’d be happy to. My email is firstname.lastname@example.org if you shoot me an email we can coordinate a time.
Short story is if you’re already in Ops you’re closer to Product than you think — move towards leading a technical project in Ops to prove you can manage software and teams, and then slide over. That’s actually exactly what I did. But we can discuss it more on a call.