…cially for the impulses that manifest themselves as rudimentary, base, or underdeveloped behaviors. Without instruments, people will still make noise. With the right tools, ‡people will make music. Observe and enjoy the noise because in it you can hear music.
…ot just think about a long list of individual tasks we are supposed to get through in a given week. We get 0 points for just getting a feature out the door if it is not actually contributing to making the experience better for users, or helping them to understand Slack, or helping us understand them. None of the work we are doing to develop the product is an end in itself; it all must be squarely aimed at the larger purpose.