Time and attention are best spent in large blocks — large bills, if you will, not spare coins and small change. Yet what filters down to staff are just scraps of time in which they’re expected to do a wonderful, thorough job. No wonder people are working longer hours, late nights, and weekends. Where else can they find the uninterrupted time?
In my honest opinion, happiness crawls under your skin the same unexpected way sadness does. It piles up but you don’t see it, and then all of sudden it’s there, and you can’t even plan an escape. You’re happy. You don’t know how much — if you ever learn how to measure happiness, do tell; I’ll be forever curious — but you know it’s there. You’re breathing in life, and yet breathing out love. I’ve never been especially good with biology, as I don’t understand the mechanisms of life, but I’m…
Of course you can. So can his staff, which is why they attempt to limit his Twitter time. One of the primary roles of the collaborator is to hide the abuser’s proclivities and maintain a smiling face to the world at large. Everything’s fine right here. Nothing is wrong. Everyone speaks with one voice. We are a family, you see. He is our leader. He is good. He is always, unceasingly, and without hesitation the greatest leader we shall ever know. You are wrong and you are mean and we are right and he is right. He did not hit you. It does not hurt. You like it and we like and if you do not like it you are bad and mean. You are bad. He is good. We love him.
Frequency trumps quantity. It’s better to work a little toward mastering your craft every day than a lot once in a while. John Grisham knew this, too: he wrote his first novel in small pieces, during the only free hour he had before work every morning. By the time he was done, three years later, he’d created a new genre: the legal thriller.
Deep, creative, and strategic thinking and work is exhausting. An essential component of the second shift is doing “less, but better.” Where the first shift is often about quantity of work, the second shift is all about quality.