So, this is a bit of a shameless plug, (but a relevant one!) but I’m launching a new service soon (https://supportstream.solutions/) that’s designed to make it as easy as possible for people to support people who’s work they like.
The reason this is relevant is because the service itself, technically speaking, is not very sophisticated. You pay a dollar a month to the people you like. That’s it. Probably about 2 weeks worth of effort to code.
But the social aspect, is where we put all of our energy into. We have tutorials on how to say thank you, how to ask for money. We have a system in place that encourages supportees to send thank you messages one a month and we even have an api in place to let them put thank you messages on their websites that only their supporters can see. And we do all of this because we want the donators to know that they’re always appreciated. Because if they don’t feel appreciated they won’t help.
And this is important because I think a lot of businesses forget the social side of things, and it really is at their loss. Because as you so elequently put it, if they don’t find your product a socially positive experience, they won’t keep using it.