Lessons learned from designing adaptive page testing for HubSpot — I’ve been working as a Product Designer at HubSpot since March 2018. Of all the features I’ve worked on, I’d have to say my favorite has been adaptive page testing — a new and more powerful way for our users to experiment with the design and content of their website. …

When I started at HubSpot as a Product Designer early last year, I was immediately excited about many things — especially the tea-brewing robots. But nothing has positively impacted my day-to-day life as a designer more than Canvas: the design system we use to build our products.

Research, prototype, test, repeat — Designing for healthcare is hard. Meeting the needs of doctors, nurses, patients, and especially the tangled web of government and hospital regulations can be a daunting process. These were the challenges I faced in my first job out of college. In 2015, I joined athenahealth as a Product Designer, and…

From pre-med to pixels — “Tyler — art and design classes can be a lot of fun, but you really should be focusing on the subjects that will help you get into a good school and land a good job. They’re called ‘starving artists’ for a reason!” I received these words in an email from…

A handy list of design tools, resources, & articles for new UX designers — New to UX design processes and principles? Start here. Otherwise, read on. Prototyping Tools My prototyping process is simple, straightforward, and definitely not original: explore design possibilities on paper, refine the promising ones with static digital prototypes, and, when necessary, augment them with interactive digital prototypes.

Over one-third of healthcare spending in the United States is wasted. How did this happen, and where do we go from here? — It is no secret that the United States spends an enormous amount on healthcare every year; when factoring in public and private funds, per capita health expenditures in the U.S. …

What the CT scanner’s remarkable success (and emerging problems) can teach us about the implementation of medical innovations — There are many barriers to medical innovation; it is a lengthy, high-risk endeavor that often results in failure or limited rewards. Many stakeholders are involved in the medical innovation process, including inventors, investors, physicians, hospitals, patients, insurers, and regulatory agencies. Inventors and investors may be focused on maximizing profit, while…

Why the “Big Data Revolution” hasn’t reached healthcare — and what we can do about it — “Big data” has become an incredibly hot topic in nearly every industry. Its definition varies widely depending on who you ask, but it generally refers to the valuable insights that can be gained from analyzing vast amounts of information. The term gained popularity in the mid-1990s, when advancements in computer…

How politics, spectacle, and misinformation are drowning out the field’s most promising advancements — In 1954, Dr. Joseph Murray and Dr. David Hume performed the first successful human organ transplant at Brigham Hospital in Boston. For years, the main barrier to transplantation had been the human immune system, which recognizes foreign tissue and uses white blood cells to attack and destroy it. To overcome…