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UX Researchers

UX Researchers

Simple Ingenuity: Wizard of Oz Method for Chatbot Testing in Figma

Insights and Reflections from Our UX Testing Process

Feb 20

Simple Ingenuity: Wizard of Oz Method for Chatbot Testing in Figma

Feb 20

UX Researchers
in
Methods Mondays

5 UX Research Reads to Tackle in 2020

A fresh UX Research reading list featuring recommendations from diverse disciplines

Feb 10, 2020

5 UX Research Reads to Tackle in 2020

Feb 10, 2020

UX Researchers
in
Methods Mondays

From Onsite to Readout in 2 Weeks

A few weeks ago, we (Alexa Carleo and Marlana Coignet) trekked to Colorado to conduct onsite observations of 7 Verizon stores in 5 days…

Nov 18, 2019

From Onsite to Readout in 2 Weeks

Nov 18, 2019

UX Researchers
in
Methods Mondays

Keeping Everyone in the Research Loop

Here are three techniques that we use across Verizon Connect’s Experience Team to keep everyone informed about our research findings!

Oct 29, 2019

Keeping Everyone in the Research Loop

Oct 29, 2019

UX Researchers
in
Methods Mondays

An Honest Discussion About Ghosting

It’s the first day of interviewing for your new project. You have the perfect research plan that you are and your stakeholders are all…

Oct 7, 2019

An Honest Discussion About Ghosting

Oct 7, 2019

UX Researchers
in
Methods Mondays

5 Fundamentals of In-Depth Interviews

How the Best User Research is User Therapy

Oct 1, 2019

5 Fundamentals of In-Depth Interviews

Oct 1, 2019

UX Researchers
in
Methods Mondays

3 Ways to Get More Out of a Rainbow Sheet

For the next installment in our Methods Monday series, I’ll be sharing less of a research method and more of a method of data collection…

Sep 23, 2019

3 Ways to Get More Out of a Rainbow Sheet

Sep 23, 2019

UX Researchers
in
Methods Mondays

Designing Products through Compelling Personas: Learnings from Verizon Connect in Atlanta

Introduction:

Sep 9, 2019

Designing Products through Compelling Personas: Learnings from Verizon Connect in Atlanta

Sep 9, 2019

UX Researchers
in
Methods Mondays

Top Task Analysis

One of the first projects that I took here at Verizon Connect on was a top task analysis. Top task analysis is a method I used in a…

Aug 19, 2019

Top Task Analysis

Aug 19, 2019

UX Researchers
in
Methods Mondays

The Collaborative Spectrum

At the end of 2018, Sam VanHorn and I conducted research to understand information sharing practices amongst teenagers. Specifically, we…

Aug 5, 2019

The Collaborative Spectrum

Aug 5, 2019

UX Researchers

UX Researchers

We are a global UX research team sharing our experiences in the industry! (Note: All of our ideas and opinions are our own!)

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