If Unable To Play Audio and Video in PowerPoint! How To Fix it?
If the computer user faces issue like Unable to play audio and video in PowerPoint. Then to fix this issue, you should read the below method to Fix If Unable To Play Audio and Video in PowerPoint. For assistance, hit on MS Office site via www.office.com/setup.
Method to Fix If Unable To Play Audio and Video in PowerPoint:
- Set Media Compatibility:
First, you should visit to the File menu and then choose Info. Now, the PowerPoint will identify if your media is incompatible with the program and then it will show the Optimize Media Compatibility option. Here, you have to choose the option and then you will view the PowerPoint will optimize the embed media. At this point, the wizard will scan the embed media. If it finds the solution, then the wizard will solve the issue automatically.
- Use Different Presentation Software:
To fix this issue, it suggested you should use a different tool. There are various tools with which you can create impressive projects. If you select the right program, then you can easily create dynamic slideshows with media such as video clips, music or animated graphics. It is recommended that you select the professional presentation software which fulfills your need.
- Check Codecs:
If in case, sound won’t play in PowerPoint, then this means you don’t have the right multimedia codecs installed in your PC. Hence, you should check your codecs, if in case you already installed then you should update them.
- Check Audio/Video Format is Supported:
If in case, you are unable to play video or audio in PowerPoint presentation, then you might be using an unsupported media format. It is advised you should use audio or video format which is supported. Microsoft suggested .wmv files for PowerPoint 2010 and for 2016 version adds up .mp4 files encoded with H.264 video and AAC audio. In the newer versions of PowerPoint (2013 and 2016), flash videos do not work.
- Convert your Audio or Video File:
If PowerPoint is supporting the current format of your video or audio, then you should convert it to .wmv/.wma. There are so many tools which can convert your media in less time. So, if you find PowerPoint sound is not working, then you must use a file converter and then just turn it into a suitable model.
- Set Link Value:
First of all, you should visit to Tools and then tap on Options. Now, you should choose the General tab. Here, you need to Set the value for Links Sounds With File Size Greater Than to 500000 KB. At the end, tap on OK button to save the changes.
- Clear TEMP Folder:
For this, you should tap on the Win key + R together. In the Run window, you need to enter the path: %temp%
After this, you should choose all the files with the TMP extension and then delete the files. Lastly, you need to Restart your PC.
With this above method, you can fix the issue if unable to play audio and video in PowerPoint. If the customer needs help, then visit to MS Office official website through www.office.com/myaccount.
