How we helped to adapt Sberbank offices for people with disabilities using data

In 2015 we worked with Aventica on the data analysis for the redevelopment of the old Soviet movie theatres. Our collaboration continues and this year we are working together on the development of the data analysis tool for Sberbank’s Special Bank project.

The overall goal was to identify which bank offices in Moscow need to be upgraded first to accommodate people with disabilities. The research also focused on a more specific aspects: each office might need a different equipment as the needs of blind, deaf, people on wheelchairs, and people with impaired musculoskeletal system varies. Our responsibility was to collect, analyse the data and to create a visual tool as the end product. Philipp Kats (who worked with us before on the WalkStreets project) was responsible for the methodology and the calculations.

First, with the help from Dasha Gilfanova on the Aventica side, as well as guidance from the experts, a list of the most important facilities, venues and services was identified. The list included hospitals, rehabilitation centers, transit hubs and shopping malls, educational institutions, well equipped libraries, cultural centers and a lot of other amenities. While we were collecting the data, Philipp Kats designed an overall iterative approach, taking both priority weights, population with special needs estimates, and spatial distribution into consideration.

In order to get real accessibility estimates for people with disabilities the Galton service was adapted to calculate the accessibility zones for the Sberbank offices taking into account that steps, underpasses, and some other places are inaccessible.With that, every office got “an access zone”, defining a set of relevant objects. Over the iterative reduction process, every office received individual rating from 1 to 100: the higher the rating, the more people with disabilities it serves and, therefore, the higher the priority of its upgrade.

As a result, a decision making tool for the Sberbank employees was developed. Based on the tool, they will prioritize the offices’ upgrades in Moscow (other Russian cities — Saint Petersburg, Yekaterinburg, and Kazan are coming next). While the product is just a part of a larger Special Bank effort, we hope it will help people with disabilities to get access to the largest bank in the Country and therefore have their quality of life slightly improved.

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