10 Steps for choosing an EMR for your urgent care center

It is currently estimated that there are 9,000 urgent care centers in the United States with more opening each month.

Because of this competition for business, administrators of urgent care centers continually have to find ways of keeping costs low while delivering excellent patient outcomes.

Despite this need to stand out in a crowded marketplace, many urgent care centers have still opted to use paper records instead of adopting EMRs because of the high cost of implementation and the fear of patient data breaches.

Nevertheless, it will become increasingly important for urgent care clinics to be able to track finances and patient volumes, as well as find more efficient workflows in the future. This will create an obvious need for digitized medical records, which will offer the ability to pull data through an EMR system.

If you’re nodding your head right now, aware that it’s time for you to adopt EMR technology, yet aren’t sure of how to go about choosing the right system for your urgent care clinic, here are 10 steps to follow.

1. Opt for Application Service Provider Technology (ASP)
To keep costs as low as possible, consider an EMR solution that offers ASP technology. This means all of the data is housed securely through the vendor, so there is no need to pay for expensive servers or costly in-house tech support. Another great benefit of ASP is that your software will always be up-to-date.

When looking for providers who offer ASP, understand that while some claim they offer this feature, you should still look into the actual architecture of the program. Some systems that were originally designed for local server use will be slow and cumbersome when accessed via the Internet. Always look for an EMR that was designed to be used over the internet.

Walk-in Clinic

2. Do Your Homework
EMR vendors are like any other company trying to increase their revenue: they will make claims that aren’t necessarily true. For instance, a vendor may say their EMR system will work well in an urgent care setting, but don’t take this claim at face value.

Do your homework to make sure the EMR was designed with urgent care needs in mind. Ask how many real-world urgent care installations exist and if the system offers functionality specific to occupational medicine and workers compensation cases. Since urgent care centers like to boast about decreased wait times, make sure the EMR allows physicians to document most cases in less than five minutes.

3. Ask for a List of References
Installing EMR software is a commitment of time and budget and you want to be certain you select the right solution. For this reason, it is extremely important that you ask potential vendors for references, and not just any references, but other urgent care centers. Should a vendor balk at this request, run-don’t-walk to the next candidate. For Information Visit Here.

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