Shopify Payments vs. Third-Party Payment Gateways: Pros and Cons

VAISHAK
3 min readOct 18, 2023

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When setting up an online store on Shopify, one crucial decision is selecting the right payment gateway. A payment gateway is the bridge between your online store and your customers’ payment processors. Shopify offers its own payment solution, Shopify Payments, but there are also third-party payment gateways to consider. In this blog post, we’ll explore the pros and cons of both options to help you make an informed decision for your e-commerce business.

Shopify Payments: Simplifying Transactions

Shopify Payments is an integrated payment solution designed to streamline transactions for Shopify store owners. It’s convenient, secure, and directly managed through your Shopify dashboard.

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Pros of Shopify Payments

1. Seamless Integration:

Shopify Payments is built into your Shopify store, providing a hassle-free setup process and easy management.

2. Better Security:

As a proprietary system, Shopify Payments complies with the highest security standards, ensuring safe transactions for both you and your customers.

3. Reduced Transaction Fees:

When using Shopify Payments, you can potentially save on transaction fees compared to some third-party gateways.

4. Unified Support:

With Shopify Payments, you have access to Shopify’s customer support for any payment-related issues.

Cons of Shopify Payments

1. Limited Availability:

Shopify Payments may not be available in all countries, limiting its usability for international stores.

2. Chargeback Fees:

Shopify Payments imposes chargeback fees, which can add up and affect your profitability in case of disputes.

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Third-Party Payment Gateways: Diverse Options

Third-party payment gateways are external services that you can integrate into your Shopify store to process payments.

Pros of Third-Party Payment Gateways

1. Global Acceptance:

Third-party gateways like PayPal, Stripe, and others are widely accepted, allowing you to cater to a broader international audience.

2. Versatility:

Third-party gateways offer various payment options, including credit/debit cards, digital wallets, and more, giving customers flexibility.

3. Multi-Currency Support:

Many third-party gateways support multiple currencies, a critical feature for international sales.

4. No Shopify Transaction Fees:

While third-party gateways have their transaction fees, Shopify doesn’t impose additional charges for using them.

Cons of Third-Party Payment Gateways

1. Integration Complexity:

Integrating and configuring third-party gateways may require technical knowledge and can be more complicated than using Shopify Payments.

2. Potential Security Concerns:

While reputable third-party gateways are secure, using an external service may raise security concerns for some merchants and customers.

3. Transaction Holds:

Third-party gateways may hold funds for a certain period, affecting cash flow.

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Making the Right Choice

The decision between Shopify Payments and third-party gateways depends on your business requirements, target audience, and global reach. If you’re starting and primarily operating in a country where Shopify Payments is available, starting with it can be advantageous due to its seamless integration and unified support. However, if you’re targeting a global market, using a trusted third-party payment gateway with multi-currency support might be the way to go.

Evaluate your business needs, compare transaction fees, consider security measures, and assess international availability to choose the payment gateway that aligns best with your e-commerce goals. Whether it’s Shopify Payments or a third-party gateway, both options aim to enhance the purchasing experience for your customers and contribute to the success of your online store.

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