Verizon Connect ResearchSimple Ingenuity: Wizard of Oz Method for Chatbot Testing in FigmaInsights and Reflections from Our UX Testing ProcessFeb 20Feb 20
Verizon Connect ResearchinMethods Mondays5 UX Research Reads to Tackle in 2020A fresh UX Research reading list featuring recommendations from diverse disciplinesFeb 10, 20201Feb 10, 20201
Verizon Connect ResearchinMethods MondaysFrom Onsite to Readout in 2 WeeksA few weeks ago, we (Alexa Carleo and Marlana Coignet) trekked to Colorado to conduct onsite observations of 7 Verizon stores in 5 days…Nov 18, 2019Nov 18, 2019
Verizon Connect ResearchinMethods MondaysKeeping Everyone in the Research LoopHere are three techniques that we use across Verizon Connect’s Experience Team to keep everyone informed about our research findings!Oct 29, 2019Oct 29, 2019
Verizon Connect ResearchinMethods MondaysAn Honest Discussion About GhostingIt’s the first day of interviewing for your new project. You have the perfect research plan that you are and your stakeholders are all…Oct 7, 2019Oct 7, 2019
Verizon Connect ResearchinMethods Mondays5 Fundamentals of In-Depth InterviewsHow the Best User Research is User TherapyOct 1, 2019Oct 1, 2019
Verizon Connect ResearchinMethods Mondays3 Ways to Get More Out of a Rainbow SheetFor the next installment in our Methods Monday series, I’ll be sharing less of a research method and more of a method of data collection…Sep 23, 2019Sep 23, 2019
Verizon Connect ResearchinMethods MondaysDesigning Products through Compelling Personas: Learnings from Verizon Connect in AtlantaIntroduction:Sep 9, 2019Sep 9, 2019
Verizon Connect ResearchinMethods MondaysTop Task AnalysisOne of the first projects that I took here at Verizon Connect on was a top task analysis. Top task analysis is a method I used in a…Aug 19, 2019Aug 19, 2019
Verizon Connect ResearchinMethods MondaysThe Collaborative SpectrumAt the end of 2018, Sam VanHorn and I conducted research to understand information sharing practices amongst teenagers. Specifically, we…Aug 5, 2019Aug 5, 2019
