Kiwitaxi Review: Pros, Cons, and Everything in Between

Vandy Galdo
4 min readApr 14, 2023

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Are you tired of the hassle of finding a reliable airport transfer service? Look no further than Kiwitaxi! In this comprehensive review, we’ll dive into all the important aspects of this transportation service, from its history and booking process to its pricing and user experience. Let’s get started!

Overview

Kiwitaxi is an international airport transfer service that was founded in 2010. Their mission is to provide reliable and affordable transportation services to travelers around the world. Kiwitaxi currently operates in over 100 countries and 1,500 cities worldwide and offers a range of services, including airport transfers, point-to-point transfers, and hourly hire services.

Booking Process

Booking a ride with Kiwitaxi is simple and convenient. You can book your ride online or through the Kiwitaxi app, which is available for both iOS and Android devices. The booking process is user-friendly and allows you to choose from a range of vehicle types, including standard, business, and luxury. You can also specify any additional requirements, such as child seats or wheelchair accessibility.

Services and Features

Kiwitaxi offers a range of services to meet the needs of different travelers. Their airport transfer service is especially popular, providing a hassle-free way to get to and from the airport. They also offer point-to-point transfers and hourly hire services for those who need a ride for a specific period of time. In addition, their multilingual customer support and meet and greet services make the entire experience stress-free and enjoyable.

Pricing

Kiwitaxi’s pricing structure is transparent and competitive. Their prices are based on the distance of the journey and the vehicle type you choose. You can also request a quote for a specific route on their website. Kiwitaxi offers a price comparison tool, allowing you to compare their prices with their competitors.

Safety and Security

Kiwitaxi takes safety and security seriously. All their drivers undergo a rigorous screening process, including background checks and driving tests. They also provide insurance coverage for all their rides, giving you peace of mind during your journey. Kiwitaxi’s feedback and rating system also ensures that drivers are held accountable for their performance.

User Experience

Kiwitaxi’s user interface is user-friendly and easy to navigate. The app is especially convenient for booking and managing your rides. Customer reviews and ratings on their website attest to the company’s high level of customer satisfaction.

Service Availability

Kiwitaxi currently operates in over 100 countries and 1,500 cities worldwide. Their plans for expansion show no signs of slowing down, making them a convenient option for travelers all around the world.

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Disclaimer: I will earn an affiliate commission if you register and deposit via links on this post at no additional cost to you.

Kiwitaxi Partnership and Affiliates

Kiwitaxi offers a range of partnership and affiliate programs, making them a great choice for hotels, travel agencies, and other businesses. They also offer corporate account services, making it easy for businesses to manage their transportation needs.

Customer Support

Kiwitaxi’s customer support is responsive and helpful. You can contact them via phone or email, and they aim to respond within 24 hours. They also have an extensive FAQ section on their website, which covers all the common questions you may have.

Sustainability Efforts

Kiwitaxi is committed to sustainability and has implemented various initiatives to reduce their carbon footprint. These include using eco-friendly transportation options and carbon offsetting programs.

Kiwitaxi Competitors

Kiwitaxi faces competition from other popular airport transfer services, such as Uber, Lyft, and traditional taxi services. While these competitors offer similar services, Kiwitaxi sets itself apart with its competitive pricing, reliability, and user-friendly booking process.

Kiwitaxi Pros

Kiwitaxi has several advantages over its competitors. First, their pricing is transparent and competitive, making them a great option for budget-conscious travelers. Second, their booking process is user-friendly and customizable, allowing you to choose the vehicle type and any additional requirements. Third, their multilingual customer support and meet and greet services make the entire experience stress-free and enjoyable.

Kiwitaxi Cons

While Kiwitaxi has many advantages, there are a few potential drawbacks to consider. First, they may not be available in all locations. Second, they may not have the same level of brand recognition as their competitors, which could make some travelers hesitant to use their services. Finally, some users may find their app interface to be less intuitive than other ride-hailing apps.

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Disclaimer: I will earn an affiliate commission if you register and deposit via links on this post at no additional cost to you.

FAQs

Q: Is Kiwitaxi available in my city?

A: Kiwitaxi currently operates in over 100 countries and 1,500 cities worldwide. You can check their website or app to see if they are available in your location.

Q: How do I book a ride with Kiwitaxi?

A: You can book a ride with Kiwitaxi online or through their app. The booking process is user-friendly and allows you to choose the vehicle type and any additional requirements.

Q: Is Kiwitaxi more expensive than other airport transfer services?

A: Kiwitaxi’s pricing is transparent and competitive. You can compare their prices with their competitors using their price comparison tool.

Q: How does Kiwitaxi ensure the safety of its passengers?

A: Kiwitaxi screens all their drivers, provides insurance coverage for all their rides, and has a feedback and rating system to hold drivers accountable for their performance.

Conclusion

In conclusion, Kiwitaxi is a reliable and affordable airport transfer service that offers a range of services to meet the needs of different travelers. Their user-friendly booking process, competitive pricing, and commitment to safety and security make them a great choice for anyone in need of transportation. While there may be a few potential drawbacks to consider, Kiwitaxi’s advantages outweigh any potential downsides. So why not give them a try and see for yourself?

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