The 3 Golden Rules Of Effective Communication In Good Business
“Communication — The Human Connection — Is The Key To Personal And Career Success.” — Paul J Meyer
Communication is a tool at human disposal which is so powerful that anything in this world can be achieved if it is used properly. It is one of the most crucial factor for the successful business model. Your ability to communicate properly and clearly is an important parameter to decide whether you would be successful in your work or not. Be it bidding or planning or negotiation or selling, in anything at all you need good communication skills.
There is a school of thought that believes that states that the leaders are born with certain qualities and they can not be made. As we have mentioned in our earlier articles, Leadership and Communication are skills that could be learnt and mastered with time. You certainly do not need the tags of Ambani, Tata or Gandhi to be an effective leader and command at communication. In our Post Graduate Diploma in Management, we not only teach the importance of communication to our students, but also help them to master it with time.
Our Post Graduate Diploma courses contain a lot of case studies and assignments that help students to have real time scenarios and learn how to use an effective communication in various facets of business.
In this article, we have covered the 3 golden rules that helps you in mastering this skill and be successful in your work:
The first golden rule in the art of communication is that whatever you say, put all your heart in it. Whether we take war veterans or sports legends or political titans, whenever they talk, you will note a level of sincerity that shows that they care about what all they are saying. It is very important that whenever you are talking about something, your audience should feel the level of trust you have in yourself. Only then you will be able to convince others to do what you say to them. Humour is important but is should not be the basis of your communication ever.
2. Respect Is A Two-Way Street
“Leaders who make it a practice to draw out the thoughts and ideas of their subordinates and who are receptive even to bad news will be properly informed. Communicate downward to subordinates with at least the same care and attention as you communicate upward to superiors.” — L. B. Belker
This is extremely important. The misconception, that just because you are at a higher post to someone, everyone will respect you and would take your word seriously, can cost you a lot in terms of successful communication. Always respect those who look up to you and be courteous to your subordinates and superiors alike.
3. Knocking Down Barriers
A successful leader would be the one who knows how to break barriers in terms of communication at the same time is able to make others understand what he expects of them. Take for instance, you have been recently sent to China for some deal but you don’t know how to speak Chinese. How would you convince them to give this deal to you? You can learn the basic Chinese such as simple greetings and basic courtesies and for the rest can hire a translation service in order to avoid any miscommunication.
Knocking down barriers does not always mean you always have to be the hero in everything like learning to speak fluent Chinese in the above example. It is understanding your barriers and then looking for the best possible solutions to overcome the hurdles on your path.