Passion and curiosity for humans, tech, social media & mobile. Change agent. US/French. VP Marketing & Customer Experience ebook https://www.amazon.com/Awakened
“We are influenced by completely automatic things that we have no control over, and we don’t know we’re doing it,” as Kahneman put it. The good news was that these irrational behaviors are also highly predictable…
…chologists like Daniel Kahneman began to challenge those assumptions. Their experiments showed that humans are subject to all manner of biases and illusions.
But what else can we do with conflict, besides letting it sit? We’re not advocates, and we shouldn’t be in the business of making people feel better. Our mission is not a diplomatic one. So what options does that leave?